Website & Terms of Service Information

1. Terms of Serv/ice

Effective Date: 8/8/2025
Business Name: Nexperk Pty Ltd (ABN 60657976988) trading as Trades Business Build

Welcome to Trades Business Build. By accessing or using our website and services, you agree to the following Terms of Service (“Terms”). Please read them carefully.

Our Services

We provide business support, training, marketing, and related services to trades professionals across Australia. The scope of services will be agreed in writing via proposals, invoices, or contracts.

Use of Website

You agree to use our website for lawful purposes only and not to engage in activities that may damage, disable, or impair the website’s functionality.

Intellectual Property

All website content, materials, branding, and training resources are the property of Nexperk Pty Ltd unless otherwise stated. You may not copy, distribute, or adapt our materials without written consent.

Payments

Fees are as agreed in writing. Payment terms are outlined in invoices or contracts. Late payments may incur interest and/or suspension of services.

Liability

We aim to provide accurate and reliable information, but we do not guarantee specific outcomes. To the extent permitted by law, we are not liable for any loss or damage arising from use of our website or services.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

2. Privacy Policy

We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What We Collect

We may collect personal information you provide (e.g., name, email, phone, business details) when you make an enquiry, subscribe, or purchase our services. We may also collect non-personal data via website analytics.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide our services

  • Send relevant updates (if you’ve opted in)

  • Improve our website and offerings

Storage & Security

Your information is stored securely, and we take reasonable steps to protect it from misuse, interference, and unauthorised access.

Third Parties

We do not sell your personal information. We may share it with trusted third-party providers who assist us in operating our services, under confidentiality agreements.

Access & Correction

You may request access to your personal information or ask for corrections by contacting us at hello@nexperk.com.

3. Refund & Cancellation Policy

We aim to be fair and transparent.

  • Consulting & Training Services: Cancellations with more than 7 days’ notice will receive a full refund or credit. For services delivered in stages, payments for completed stages are non-refundable.

  • Within 7 Days/No Shows: No refund is provided.

  • Digital Courses or: All our digital products (including online courses, eLearning modules, templates, and downloadable resources) are delivered electronically. Access will be provided via email or our online learning platform once payment is confirmed. By purchasing, you acknowledge:

  • You are responsible for providing accurate contact details so access can be delivered.

  • Access is for your personal or business use only and must not be shared, resold, or redistributed without written permission from Nexperk Pty Ltd.

  • All course materials, videos, templates, and resources are the intellectual property of Nexperk Pty Ltd. They are provided for your personal or business use only. You must not share, copy, post, or distribute any part of these materials—online (including social media), offline, or in any other format—without our prior written permission.

  • Due to the nature of digital products, all sales are final once access is provided, except where required under the Australian Consumer Law (for example, if the product is faulty, not as described, or does not perform as promised).

  • We do not guarantee specific results from the use of our products, as business outcomes depend on multiple factors beyond our control.

If you experience technical issues accessing your product, please contact us at hello@nexperk.com within 7 days of purchase so we can resolve the issue promptly.

4. Disclaimer

All information provided on our website and in our materials is for general guidance only. It is not legal, financial, or accounting advice. You should seek independent professional advice before acting on any information.

We are not responsible for any loss, damage, or claims arising from reliance on our content or services, except as required by law.

5. Copyright Notice

© 2025 Nexperk Pty Ltd t/a Trades Business Build. All rights reserved.
No part of this website, including text, graphics, logos, and training materials, may be reproduced without our written permission.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, but some parts of the site may not function properly.

We may use third-party analytics (e.g., Google Analytics, Squarespace ) and advertising tools (e.g., Facebook Pixel) to understand visitor behaviour and deliver relevant content.

7. Intellectual Property & Sharing – All coaching, workshop materials, support, videos, templates, and resources are the intellectual property of Nexperk Pty Ltd. They are provided for your personal or business use only. You must not share, copy, post, or distribute any part of these materials—online (including social media), offline, or in any other format—without our prior written permission.

Contact Us

Nexperk Pty Ltd t/a Trades Business Build
📧 hello@nexperk.com
📞 0498 777 500
📍 Sydney, NSW, Australia